Privacy Policy

Introduction

TrendSeam Ltd ("we", "us", or "our") is committed to protecting the privacy of our users. This Privacy Policy outlines how we collect, use, store, and share your personal data when you use our digital reporting and customer analytics platform.

Data Controller and Data Protection Officer

The data controller for your personal data is TrendSeam Ltd, a company registered in England and Wales with company registration id 07694756. Our registered address is Court Farmhouse, Hole-in-the-Wall, HR9 7JN. If you have any questions or concerns about our data processing practices, please contact our Data Protection Officer, Tim Gaunt, at [email protected].

The Personal Data We Collect and Process

We collect your personal data for account creation and to provide digital reporting and customer analytics services. The personal data we collect includes:

• Name
• Email Address
• Physical Address
• Order History

Legal Basis for Processing Personal Data

We process your personal data based on our legitimate interest in providing digital reporting and customer analytics services.

Data Retention

We store your personal data indefinitely, or until you cancel your account.

Your Rights

Under the UK GDPR, you have the right to access, rectify, erase, restrict processing, or object to processing your personal data. If you submitted your data through Shopify, you can use the Shopify right to be forgotten process to remove your information. Shopify will alert us to the request, and the customer data will automatically be redacted from our dataset.

If you signed up through other means, such as Ucommerce, you will need to contact us at [email protected] to request redaction of your data.

Data Sharing

We do not share your personal data with any third parties.

Data Transfers

We do not transfer your personal data outside the UK.

Consent

We obtain your consent during the registration process.

Changes to Our Privacy Policy

We reserve the right to update this Privacy Policy at any time. When we make changes, we will notify you via email.